Get in Touch
Contact Us
Have a question or need support? Fill out the form below and we'll get back to you shortly.
Email Support
info@doctorcert.co.uk
Response Time
We aim to respond to all enquiries as soon as possible
Before You Contact Us
Before you contact us
Many common questions are already covered across our public pages. If you are deciding whether to use the service, the guides below explain what the certificate is, how the process works, and what to expect before payment.
Certificate questions
If you want to understand what a private medical certificate covers, start with our service explainer before sending a support message.
Pricing and refunds
Most pre-purchase questions are answered clearly on our pricing and refund pages, including what happens if a certificate cannot be issued.
Employer or doctor enquiries
We also have dedicated pages for HR teams and doctors who are interested in using or supporting the service.
Useful Links
Helpful pages for patients, employers, and doctors
If your question is about using the service, supporting an employee, or joining our doctor network, these pages are the fastest place to start.